Why doesn’t the WCM authoring portlet come up after installing Portal?

Hey a Q and A post! Let’s hope the Q gets ‘A-ed’.

Peter commented on my post about installing Portal on Ubuntu, and my response got a bit long, so I thought it might might a good post by itself.

Peter writes:

got thru the install but WCM doesnt appear in the admin (for libraries) or UI. can you confirm you can see the WCM stuff in yr portal? and maybe share wpinstalllog.txt with me?

Hey Peter,

When WCM doesn’t come up, it could be a couple of things :

The simplest explanation is that you’ve selected the ‘admin’ install in the setup wizard, so you get a blank Portal out of the box. You can validate this in the PortalServer/wps.properties file, the property WPInstallType will tell you what sort of install you have done. To add WCM to an admin install, run the task:

wp_profile/ConfigEngine/ConfigEngine.sh configure-wcm-authoring -DPortalAdminPwd=<password> -DWasPassword=<password> .

Log into Portal and you should see the WCM stuff under the content tab.

It could also be that you have installed the server version of Portal. Check the file PortalServer/wps.properties and check the value of WPFamilyName . It should read WPFamilyName=content. If it says something else you’ve installed the ‘server’ version of the software – which doesn’t include WCM. This is the worst problem because you basically have to reinstall again – there’s no way to add WCM to a server version. You can see which downloaded files make up each version of Portal in the download documents for each release. The download document for the server version is here, and the content version is here. I hope this isn’t your problem 🙂

With 6.0 (not valid for 6.1, but I’ll include it anyway), on Linux you can get a problem where the WCM authoring page and portlet are there, but don’t render properly – the inside of the portlet is just blank. I’ve covered this before in this post.

Let us know how you go Peter!

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8 Responses to Why doesn’t the WCM authoring portlet come up after installing Portal?

  1. Dave Hay says:

    As a matter of interest, I’m seeing something similar here with Personalisation ( Personalization or PzN to the cogniscenti ) whereby it APPEARS that Resource Collections are NOT created when an Administration installation is performed, via the following line in the response file: –

    -W setupTypePanel.selectedSetupTypeId=”admin”

    I’m guessing, but have yet to prove, that the Admin installation doesn’t deploy the relevant bits of WCM that the Resource Collection needs, therefore the RC doesn’t get created either.

    Watch this space …

  2. peter greaves says:

    i bet that is it…the worst case. the wpinst log reports

    (25-Jun-2010 15:55:22), MultiPlatform.install, com.ibm.wps.install.ExternalCommandAction$OutputWatcher, msg2, StdOut: [echo] Offering is: server

    whereas dave hays reports

    (Jun 27, 2010 5:24:45 AM), MultiPlatform.install, com.ibm.wps.install.ExternalCommandAction$OutputWatcher, msg2, StdOut: [echo] Offering is: content

    ok, back to checking my media. i dont mind a reinstall ; it’s a test box. thanks!!

  3. Dave Hay says:

    Graham, Peter

    Cracked my problem with PzN and WCM – it was an Admin. installation, so the configure-wcm-authoring ConfigEngine task had never been run. See my blog here: –

    http://portal2portal.blogspot.com/2010/07/no-content-resource-collections.html

    🙂

  4. peter greaves says:

    ok curiouser and curiouser. the WP install files check out byte-for-byte to the ones in the download document and from my (IBM internal) download source:

    CZ8IBML 658028451
    CZ8ICML 608113383
    CZ8IDML 702240794
    CZ8IEML 702755630

    i am installing into an existing WAS (ND 6.1.0.27). i did a very clean install : re-downloaded and unpacked the download files again, rm’ed the PortalServer and wp_profile folders, updated profileRegistry, even edited .ITLMRegistry.

    but still, at step 5 of the install, the installer writes the product as server into the wps.properties files. so i am starting to distrust my downloaded files, but don’t at the moment see any others.

  5. Graham says:

    Whoa – that is weird. Check each files’ version.txt, located in the root directory of each one. Does that have anything about which version of portal it is?

  6. peter greaves says:

    thanks graham!

    BML and CML have version.txt. in both cases:

    Product=WebSphere Portal 6.1.0.3
    Build=wp6103_201_01 2009-11-07

    DML & EML dont have a version. do your archs have more?

  7. Raghu Reddy says:

    Hi,
    I installed websphere portal server v6.1 on my windows machine and installed success fully but WCM is not installed. If i run “ConfigEngine.bat configure-wcm-authoring -DPortalAdminPwd= -DWasPassword=”

    i am getting “BUILD FAILED
    Target `configure-wcm-authoring’ does not exist in this project.”
    What can i do for WCM installation?

  8. Graham says:

    Hi Raghu,

    You probably have installed the ‘server’ or ‘base’ version of WebSphere Portal. From the blog post

    Check the file PortalServer/wps.properties and check the value of WPFamilyName . It should read WPFamilyName=content. If it says something else you’ve installed the ‘server’ version of the software – which doesn’t include WCM.

    What does your wps.properties file say?

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